Smart queue management for any business. Multi-step workflows, smart TVs, kiosks, biometrics, real-time tracking, and analytics — all in one platform.
From ticket generation to analytics, manage your entire service operation with a single platform.
Design complex service flows with physical queues, virtual queues, document checks, triage, and approvals. Processes can branch conditionally.
Voice-announced calls, rotating media, RSS feeds, configurable layouts. Turn any TV into a complete digital signage panel.
Touch-friendly kiosk interface for ticket generation, QR codes, biometric check-in. Works offline with automatic sync.
Customers track their position via mobile app. Push notifications, skip-turn, estimated wait times with moving averages.
Online booking with calendar invites, configurable time slots, automatic check-in, and priority queue placement.
Real-time dashboards, operator rankings, hourly heatmaps, SLA compliance tracking, and exportable reports.
Advanced capabilities that create a seamless experience for customers and operators.
Track your queue position in real time, receive push notifications when called, skip your turn, and rate the service — all from your phone. Available on Android and iOS.
Automatic check-in via facial recognition or fingerprint at kiosks. Templates are AES-256-GCM encrypted, never stored as raw images. Fully GDPR/LGPD compliant with consent tracking and right to be forgotten.
Ticket calls are announced with natural male and female voices via native TTS engines. Supports all major languages and automatically spells ticket numbers for clarity on TV displays.
Every ticket includes a unique QR code for instant mobile tracking. Kiosks scan QR codes and barcodes for appointment check-in, customer identification, and document verification.
Adaptable queue management workflows for any service environment.
Hospitals & Clinics
DMV & Social Services
Branches & Agencies
Service Centers
Enrollment & Services
Customer Support
Koder Q handles intricate service flows with multiple steps, conditional branching, and priority rules — giving your team full control over every stage of the queue.
Common questions about Koder Q.
Koder Q is an open-source queue management platform for organizing service flows, calling customers, displaying ticket information on smart TVs, and tracking wait times — all from a single system.
Physical queues with printed tickets, virtual queues via mobile app, scheduled appointments, and hybrid flows that combine multiple queue types in a single multi-step workflow.
Yes. Kiosk terminals and edge agents operate offline and automatically sync when connectivity is restored. The system is designed for resilience in unreliable network environments.
Absolutely. Built-in priority rules for elderly, pregnant, disabled, VIP, and scheduled customers. Custom priority categories can be configured per service.
Web (React), Windows, Linux, and macOS desktop apps, plus Android tablets and iPads. Smart TV displays work on any browser-capable device.
Yes. Koder Q is open source under AGPL-3.0. You can self-host it at no cost, or use Koder Cloud for managed hosting with additional support and SLA guarantees.